Phoenix Protocol RP - SSL Cert Failure – Incident details

All systems operational

SSL Cert Failure

Resolved
Major outage
Started 3 months agoLasted about 7 hours

Affected

HostHavoc

Operational from 7:05 PM to 7:05 PM, Major outage from 7:05 PM to 8:22 PM, Degraded performance from 8:22 PM to 2:30 AM

Back End Panel

Operational from 7:05 PM to 7:38 PM, Major outage from 7:38 PM to 8:22 PM, Degraded performance from 8:22 PM to 2:30 AM

Phoenix Protocol RP Main (Monitored)

Operational from 7:05 PM to 7:05 PM, Major outage from 7:05 PM to 8:22 PM, Degraded performance from 8:22 PM to 2:30 AM

Phoenix Protocol Staging (Monitored)

Operational from 7:05 PM to 7:38 PM, Major outage from 7:38 PM to 8:22 PM, Degraded performance from 8:22 PM to 2:30 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We implemented a temporarily fix and are currently monitoring the result.

  • Identified
    Identified

    We have identified an issue with a backend problem that has is causing game service issues.

  • Investigating
    Investigating

    Phoenix Protocol RP Main cannot be accessed at the moment and may be offline. This may be a crash or a restart. This incident was created by an automated monitoring service.