Phoenix Protocol RP - API outage – Incident details

HoneyBadger API experiencing degraded performance

API outage

Monitoring
Major outage
Started about 19 hours ago

Affected

HostHavoc

Major outage from 2:44 PM to 3:22 PM, Degraded performance from 3:22 PM to 12:00 AM

HoneyBadger API

Major outage from 2:44 PM to 3:22 PM, Degraded performance from 3:22 PM to 12:00 AM

Updates
  • Monitoring
    UTC
    Monitoring

    We implemented a fix regarding DB connections and are currently monitoring the result.

  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident. Role locks will be broken

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.